201 Old Country Rd, Suite 145, Melville, New York, 11747
The firm is widely recognized for its friendly and helpful intake staff. Clients appreciate the clear explanations provided during the initial stages of their cases. While many have had great experiences, there are some reports of neglect or lack of progress on older cases. It is a firm that shines in customer service but faces challenges with long-term case management.
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The intake team is excellent, but ensure you have a direct line to your assigned attorney for long-term updates.
✓ What Works Well
✗ Areas to Improve
The receptionist was a dream to work with.
They really know how to make you feel comfortable.
My case felt neglected after the initial intake.