Automobile · Auto Body Shop

Parkland Collision CARSTAR

160 108th St E, Tacoma, Washington, 98444

Google Maps Updated: 19 May 2026
Authenticity Score: 75/100
About

This shop is generally well-regarded for its high-quality body work and friendly staff. Many customers feel like family and appreciate the seamless insurance handling. However, there are some serious concerns about theft of personal items and inconsistent repair quality, which are major red flags for some. It's a shop with great potential but some significant trust issues.

Our Review Process
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Most Relevant
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Newest
20
Highest rating
18
Lowest rating

We analyze 73 public reviews for Parkland Collision CARSTAR using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 72/100
Transparency 60/100
Pro Tip

Remove all personal belongings from your vehicle before dropping it off.

Auto body and paint
Insurance claim handling
Pros & Cons

✓ What Works Well

  • High-quality body work
  • Friendly and helpful staff
  • Seamless insurance handling

✗ Areas to Improve

  • Serious concerns about theft of personal items
  • Inconsistent repair quality
  • Occasional communication issues
Frequently Asked Questions
  • Do they offer a warranty on repairs?
  • How long does a typical repair take?
  • Are they a preferred shop for my insurance?
User Feedback

My car looks brand new again.

Great work, but watch your personal belongings.

Friendly staff, but be careful with your car.