Parkrose Dental
3620 NE 122nd Ave, Portland, Oregon, 97230
Patients generally praise the clinical skills of Dr. Tieu, noting his professionalism and ability to handle complex procedures. However, the front office staff frequently draws criticism for being rude, disorganized, and difficult to reach. While the dental work is often described as top-notch, the administrative hurdles and billing issues have caused some long-term patients to leave. It is a mixed bag where the clinical excellence is often overshadowed by poor office management.
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Request to speak directly with the clinical team if you have questions about treatment plans, as the front desk often lacks the necessary information.
✓ What Works Well
- Highly skilled and professional dentist
- Efficient clinical procedures
- Comfortable and clean office environment
✗ Areas to Improve
- Rude and dismissive front desk staff
- Poor communication regarding billing and insurance
- Difficult scheduling and appointment management
- Why was I overcharged for my cleaning?
- Is the front desk staff always this rude?
Clinical work is spot on, but the office management is a mess.
Dr. Tieu is great, but I can't deal with the receptionist anymore.
Bang for the buck is decent, but the service experience is frustrating.
- Category Health & Medical
- City Portland
- State Oregon
- Postcode 97230
- Country United States
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