Parkway Dental Group
781 Sterling Pkwy, Lincoln, California, 95648
Patients generally appreciate the clinical care, especially from hygienists like Sherree. However, there is significant frustration regarding administrative issues, including appointment cancellations, billing transparency, and perceived upselling. While the dental work itself is often praised, the front-office experience is a major pain point for many.
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Always ask for a written treatment plan with costs before agreeing to any 'laser' or extra procedures.
✓ What Works Well
- Gentle hygienists
- Good clinical outcomes
- Modern technology
✗ Areas to Improve
- Frequent appointment cancellations
- Billing transparency issues
- Rude front desk staff
- Why was I charged for a laser treatment I didn't know about?
- Why are my appointments always rescheduled?
Sherree is the best hygienist
Billing is confusing
Great clinical care, poor admin
- Category Health & Medical
- City Lincoln
- State California
- Postcode 95648
- Country United States
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