Health & Medical · Sleep Clinic

Parkway SleepHealth Centers

130 Preston Executive Dr, Suite 101, Cary, North Carolina, 27513

Google Maps Updated: 19 May 2026
Authenticity Score: 60/100
About

This clinic has a very divided reputation. Some patients report life-changing care and excellent support, while others describe a frustrating, disorganized, and profit-driven experience. Communication issues, billing disputes, and long wait times are common complaints among the negative reviews. It seems to be a place where your experience depends heavily on which staff members you interact with.

Our Review Process
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We analyze 80 public reviews for Parkway SleepHealth Centers using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 65/100
Admin Efficiency 30/100
Pro Tip

Keep detailed records of all your communications and billing inquiries to help resolve potential disputes.

Comfortable facilities
Inconsistent administrative service
Pros & Cons

✓ What Works Well

  • Some staff are very caring and professional
  • Comfortable sleep study facilities
  • Effective treatment for some patients

✗ Areas to Improve

  • Poor communication and follow-up
  • Billing and insurance issues
  • Inconsistent staff professionalism
Frequently Asked Questions
  • Why is it so hard to get a call back?
  • Are the billing practices transparent?
  • How do I get my sleep study results?
User Feedback

Great care, but the office is a mess.

Billing department is very difficult.

Staff needs better training on communication.