112 N Madison Ave, Pasadena, California, 91101
Patients generally have high praise for the doctors, who are described as knowledgeable, kind, and thorough. However, the office staff and administrative processes are a frequent source of frustration, with long wait times and poor communication being common complaints.
We analyze 74 public reviews for Pasadena Urological Medical Group using our data models and filter out spam to highlight only authentic feedback.
Be prepared for long waits and follow up persistently on any insurance authorizations.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the office staff is a nightmare.
Very thorough and caring physicians.
Expect to wait, but the care is worth it.