Health & Medical · Urology

Pasadena Urological Medical Group

112 N Madison Ave, Pasadena, California, 91101

Google Maps Updated: 19 May 2026
Authenticity Score: 85/100
About

Patients generally have high praise for the doctors, who are described as knowledgeable, kind, and thorough. However, the office staff and administrative processes are a frequent source of frustration, with long wait times and poor communication being common complaints.

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We analyze 74 public reviews for Pasadena Urological Medical Group using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 90/100
Admin Efficiency 40/100
Pro Tip

Be prepared for long waits and follow up persistently on any insurance authorizations.

Urology
Prostate care
Pros & Cons

✓ What Works Well

  • Highly skilled and kind doctors
  • Thorough and professional care
  • Good surgical outcomes

✗ Areas to Improve

  • Poor administrative communication
  • Long wait times
  • Billing and insurance issues
Frequently Asked Questions
  • Why is it so hard to reach someone?
  • Are the wait times always this long?
  • Do you accept my insurance?
User Feedback

Great doctors, but the office staff is a nightmare.

Very thorough and caring physicians.

Expect to wait, but the care is worth it.