Passion Lighting
1649 W Northwest Hwy, Grapevine, Texas, 76051
Passion Lighting is highly regarded for its extensive selection and knowledgeable staff, with many designers and contractors relying on them for projects. Customers appreciate the personalized design help and the quality of the fixtures. However, there are some complaints regarding customer service responsiveness and occasional issues with special orders. While the showroom experience is generally excellent, some shoppers have felt ignored or frustrated by limited weekend hours. Overall, it is seen as a premium, reliable source for lighting.
We analyze 77 public reviews for Passion Lighting using our data models and filter out spam to highlight only authentic feedback.
Schedule a design appointment to ensure you get dedicated attention.
✓ What Works Well
- Spectacular showroom and selection
- Expert design assistance
- High-quality, durable products
✗ Areas to Improve
- Limited weekend hours
- Occasional service responsiveness issues
- Special order policies can be rigid
- Do you offer design consultations?
- What are your weekend hours?
- How do you handle defective special orders?
The design team is patient and very helpful.
Great for contractors and designers looking for quality.
Make sure to check their hours before visiting.
- Category Retail & Malls
- Neighborhood Grapevine
- City Grapevine
- State Texas
- Postcode 76051
- Country United States
