Health & Medical · Ophthalmology

Patel Eye Associates

3084 NJ-27, Suite 4, Kendall Park, New Jersey, 08824

Google Maps Updated: 13 May 2026
Authenticity Score: 72/100
About

This practice is highly inconsistent. While many patients praise the medical care and specific staff members like Shay, there are numerous complaints about rude front desk staff, long wait times, and rigid policies regarding late arrivals. The office management seems to be a significant pain point for many patients, overshadowing the clinical care.

Our Review Process
20
Most Relevant
19
Newest
20
Highest
16
Lowest

We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 75/100
Admin Efficiency 30/100
Pro Tip

Arrive at least 15 minutes early; they are extremely strict about their late policy and will cancel appointments.

High provider quality
Very poor admin service
Pros & Cons

✓ What Works Well

  • Knowledgeable doctors
  • Friendly and helpful technicians
  • Clean office

✗ Areas to Improve

  • Rude and unhelpful front desk staff
  • Long wait times
  • Rigid late arrival policy
Frequently Asked Questions
  • Why is the front desk so rude?
  • Do they really cancel for being 5 minutes late?
User Feedback

Great doctors, terrible front office

Wait times are ridiculous

Staff needs better training

Location Details
Street: 3084 NJ-27, Suite 4
Neighborhood: Kendall Park
City: Kendall Park
State: New Jersey
Postcode: 08824
Country: United States
Location
3084 NJ-27 Suite 4, Kendall Park, NJ 08824
Quick Info
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