PATHS Community Medical Center, South Boston
2524 Houghton Ave, South Boston, Virginia, 24592
This center is highly polarized. Many patients love the compassionate care and the family-oriented atmosphere, especially under Dr. King. However, there are frequent, severe complaints about administrative incompetence, including long wait times, rude front desk staff, and poor communication regarding appointments and referrals. It seems to be a practice where the clinical care is good, but the management is struggling.
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If you need to see Dr. King, be prepared for a long wait and try to schedule your appointment for early in the day.
✓ What Works Well
- Compassionate and attentive doctors
- Family-oriented atmosphere
- Thorough care
✗ Areas to Improve
- Extremely long wait times
- Rude and incompetent front desk staff
- Poor communication and scheduling
- Why is it so hard to get an appointment?
- How do I get a return call?
Dr. King is great, but the staff is a mess.
The wait times are ridiculous.
Great care, but be prepared for a long wait.
- Category Health & Medical
- City South Boston
- State Virginia
- Postcode 24592
- Country United States
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