Patient First Primary and Urgent Care - Carytown
12 N Thompson St, Richmond, Virginia, 23221
This location is a mixed bag. Many patients love the kind, efficient staff (especially Winston), but others report significant issues with billing transparency, long wait times, and dismissive attitudes from some providers. It is often described as a 'hit or miss' experience.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Try to go early in the morning to avoid the long wait times that often build up throughout the day.
✓ What Works Well
- Kind staff
- Convenient location
- On-site pharmacy
✗ Areas to Improve
- Billing issues
- Long wait times
- Inconsistent provider care
- Is there a long wait?
- Do you accept my insurance?
Winston is a sunshine person.
Billing is a nightmare.
Hit or miss care.
- Category Health & Medical
- City Richmond
- State Virginia
- Postcode 23221
- Country United States
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