Patient First Primary and Urgent Care - Holland Road
3432 Holland Rd, Virginia Beach, Virginia, 23452
Patient First on Holland Road is generally praised for its efficiency, friendly staff, and convenience. Many patients appreciate the ability to get same-day care and the on-site lab/pharmacy services. However, there are significant complaints regarding misdiagnoses, rude front-desk interactions, and aggressive billing practices. The experience seems to vary greatly depending on the specific provider and staff member encountered.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always ask for a clear explanation of any extra fees before your visit, especially for after-hours care.
✓ What Works Well
- Convenient same-day appointments
- On-site lab and pharmacy
- Friendly and efficient clinical staff
✗ Areas to Improve
- Reports of misdiagnosis
- Rude or dismissive front-desk staff
- Aggressive or confusing billing
- Why was I charged for extended hours?
- Can I get a second opinion here?
The staff is efficient and kind.
I felt misdiagnosed and dismissed.
Great convenience, but watch out for billing.
- Category Health & Medical
- City Virginia Beach
- State Virginia
- Postcode 23452
- Country United States
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