2824 Rogers Rd, Suite 101, Wake Forest, North Carolina, 27587
Dr. Matheis is widely praised for her clinical expertise and thorough skin exams, with many patients calling her a life-saver. However, the practice suffers from significant administrative issues, particularly regarding billing and phone accessibility. Patients often feel the front office is disorganized, leading to frustration despite the high quality of medical care provided.
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✓ What Works Well
✗ Areas to Improve
Dr. Matheis is spot on, but the office support is a mess.
Great care, but the billing department is a headache.
Hard to get an appointment, but worth it for the expertise.