Patrick County Family Practice
18877 Jeb Stuart Hwy, Stuart, Virginia, 24171
Patrick County Family Practice is a staple in the community, with many patients praising the long-term care provided by doctors like Dr. Cole. However, there are frequent complaints about administrative issues, including difficulty reaching the office by phone, billing disputes, and slow follow-up. The clinical care is generally seen as high quality, but the administrative side is a major pain point.
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Persistence is key when trying to reach the office for scheduling or billing issues.
✓ What Works Well
- High-quality clinical care
- Caring and professional providers
- Community staple
✗ Areas to Improve
- Poor administrative communication
- Billing disputes
- Difficulty scheduling
- Are you accepting new patients?
- How do I get a refund for an overcharge?
Great doctors, terrible office management.
They really care about the community.
Hard to get through on the phone.
- Category Health & Medical
- City Stuart
- State Virginia
- Postcode 24171
- Country United States
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