Patrick Minnis - State Farm Insurance Agent
1208 E Broadway Rd, Suite 103, Tempe, Arizona, 85282
This agency is polarizing. Many clients praise Patrick and his team for being responsive, helpful, and empathetic, especially during difficult times. They are often cited for going above and beyond to solve problems. However, there is a significant number of very negative reviews citing poor communication, rude staff, billing errors, and difficulty with policy cancellations. Some clients feel the agency is unprofessional and lacks transparency. It appears to be a high-risk, high-reward agency where your experience depends heavily on who you interact with.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a positive experience, document everything, as administrative errors seem to be a recurring theme.
✓ What Works Well
- Responsive and empathetic service
- Helpful with complex insurance issues
- Strong client advocacy
✗ Areas to Improve
- Rude and unprofessional staff
- Billing and administrative errors
- Difficulty with policy cancellations
- How do I get a declarations page?
- Why was my policy canceled?
Patrick is amazing
Staff is rude and lazy
Great service when it works
- Category Financial Services
- City Tempe
- State Arizona
- Postcode 85282
- Country United States
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