Patriot Urgent Care - Rockville
750 Rockville Pike, Rockville, Maryland, 20852
Patriot Urgent Care in Rockville has a very mixed reputation. Many patients appreciate the friendly, efficient, and thorough care provided by the medical staff. However, there are significant and recurring complaints about rude front-desk staff, billing errors, and long wait times. While the clinical care is often good, the administrative and customer service aspects are frequently cited as major issues.
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Always clarify billing and insurance coverage before your visit to avoid surprise charges.
✓ What Works Well
- Friendly and efficient medical staff
- Thorough care
- Clean facility
✗ Areas to Improve
- Rude front desk staff
- Billing and insurance issues
- Long wait times
- Why was I billed for this?
- Can I walk in for an urgent visit?
The medical staff is great, but the front office is rude.
Billing is a nightmare.
Wait times are unpredictable.
- Category Health & Medical
- City Rockville
- State Maryland
- Postcode 20852
- Country United States
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