Patuxent Dental
44210 Airport View Dr, Hollywood, Maryland, 20636
Patients generally praise the clinical staff for being gentle and professional, especially with those who have dental anxiety. However, the office management and billing department are frequent sources of frustration. Many users feel the front desk is rigid regarding policies and insurance communication. While the dental work itself is often described as top-notch, the administrative hurdles leave a sour taste for some.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Verify your insurance coverage directly with your provider before the appointment, as the front desk may not always have the most accurate info.
✓ What Works Well
- Gentle and patient hygienists
- High-quality dental work
- Modern facility and equipment
✗ Areas to Improve
- Rigid and unfriendly office management
- Inconsistent insurance and billing communication
- Strict cancellation fee policies
- Do you accept my insurance?
- Why was I charged a fee for being late?
Clinical staff is spot on with patient comfort.
Billing department needs a serious overhaul.
Front desk staff can be quite combative.
- Category Health & Medical
- City Hollywood
- State Maryland
- Postcode 20636
- Country United States
readers daily.