5001 Cleveland St, Gary, Indiana, 46408
Paul Dawning's State Farm agency is widely praised for its family-like atmosphere and exceptional customer service. Clients frequently mention Shalonda Jelks and Paul himself for their professionalism, patience, and ability to explain policies clearly. While there are a couple of negative reviews regarding pricing and specific interactions, the overwhelming sentiment is that this office truly cares about its clients and provides reliable, trustworthy service.
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Ask about the roadside assistance program; clients find it very efficient and easy to use.
✓ What Works Well
✗ Areas to Improve
Shalonda is a sweetheart and very helpful.
Paul treats you like family.
Very responsive and professional.