Personal Care · Hair Salon

Paul Mitchell Salon

1616 Pike Rd, El Paso, Texas, 79906

Google Maps Updated: 18 May 2026
Authenticity Score: 75/100
About

This salon is a major hit or miss. When it's good, it's great—stylists like Ericka and Denise get rave reviews for their color work and attention to detail. However, there are serious complaints about management, scheduling issues, and unprofessional behavior. It seems like a place where you need to find the right stylist and stick with them, but be prepared for potential administrative headaches.

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We analyze 79 public reviews for Paul Mitchell Salon using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 60/100
Staff Behavior 65/100
Pro Tip

Book directly with your preferred stylist rather than through the general system to avoid scheduling mishaps.

Located on Fort Bliss
Color specialists available
Pros & Cons

✓ What Works Well

  • Talented colorists
  • Great haircuts
  • Friendly individual stylists

✗ Areas to Improve

  • Poor management
  • Scheduling conflicts
  • Inconsistent service
Frequently Asked Questions
  • Can I book online?
  • Who is the best for color?
  • Why was my appointment cancelled?
User Feedback

Ericka is a total pro

Management needs to get it together

Great results if you get the right person