70-09 Austin St, Forest Hills, New York, 11375
Dental365 in Forest Hills is a high-volume practice with very mixed reviews. While many patients appreciate the modern facility, efficient scheduling, and friendly hygienists, there is a significant number of complaints regarding administrative errors, billing disputes, and inconsistent care from some dentists. It is a convenient option, but patients should be diligent about verifying insurance and treatment plans.
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Always call your insurance provider to confirm the specific dentist you are seeing is in-network, as the office staff may not always have the most accurate information.
✓ What Works Well
✗ Areas to Improve
The office is clean, but the admin side is a mess.
Dr. Ng is a great dentist, but the front desk is hit-or-miss.
Be very careful with your insurance verification.