Paul Ries & Sons
2233 W Grand Ave, Chicago, Illinois, 60612
Paul Ries & Sons is a well-known body shop with a history of quality work, but recent reviews suggest a decline in customer service and consistency. While some customers are thrilled with the results and communication, others report significant issues with repair quality, hidden damage, and poor management. It seems to be a shop that can deliver great results but requires careful oversight.
We analyze 75 public reviews for Paul Ries & Sons using our data models and filter out spam to highlight only authentic feedback.
Request a post-repair inspection and don't hesitate to point out any misalignments before signing off.
✓ What Works Well
- High-quality body work
- Good communication from some staff
- Works well with insurance
✗ Areas to Improve
- Inconsistent repair quality
- Poor management communication
- Reports of hidden damage not addressed
- Do they work with all insurance companies?
- How long does a typical body repair take?
- Do they offer a warranty on paint work?
The work looks brand new when done right.
Management needs to improve their customer service.
Inspect your vehicle thoroughly before leaving the shop.
- Category Automobile
- Neighborhood West Town
- City Chicago
- State Illinois
- Postcode 60612
- Country United States
