Pavlova Spa & Salon
114 S Union St, Traverse City, Michigan, 49684
Pavlova Spa & Salon is a well-known spot for pampering, with many clients praising the massage and facial services. However, there is a significant divide in customer experience, with many reports of rude receptionists and poor communication. While the services themselves are often rated highly, the administrative side of the business seems to be a major pain point for many customers.
We analyze 75 public reviews for Pavlova Spa & Salon using our data models and filter out spam to highlight only authentic feedback.
If you have issues with the front desk, try to speak with a manager directly.
✓ What Works Well
- Excellent massage and facial services
- Relaxing atmosphere
- Great for group spa days
✗ Areas to Improve
- Rude and unhelpful receptionists
- Poor communication/scheduling
- Inconsistent service quality
- Do they offer spa packages?
- Is parking available?
- How do I book a group event?
Services are great, but the front desk is a nightmare
Great for massages
Hit or miss on hair services
- Category Personal Care
- Neighborhood Traverse City
- City Traverse City
- State Michigan
- Postcode 49684
- Country United States
