415 Fletcher Pkwy, Ste 306, El Cajon, California, 92020
Clients frequently praise the agency for finding low-cost insurance and for the professionalism of agents like Ravyn, Javen, and Yousif. Many users appreciate the quick, stress-free enrollment process and the clear communication. However, there are notable complaints regarding non-refundable broker fees that were not clearly disclosed, leading to frustration for some. While the majority of reviews are positive, the transparency regarding fees is a recurring point of contention.
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Clarify the broker fee policy before providing payment information to avoid surprises.
✓ What Works Well
✗ Areas to Improve
Javen saved me over $2,000 a year!
The process was smooth, but the fees were a surprise.
Agents are very patient and explain everything well.