Automobile · General Auto Repair

PCH Automotive

12801 Harmon Rd, Fort Worth, Texas, 76177

Google Maps Updated: 19 May 2026
Authenticity Score: 72/100
About

PCH Automotive is generally well-regarded for its honesty, fair pricing, and friendly, family-owned atmosphere. Many customers feel they've found a mechanic they can finally trust. However, there are some significant negative reviews regarding misdiagnosed issues and poor customer service, suggesting that while they are often great, they aren't immune to mistakes.

Our Review Process
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Highest rating
19
Lowest rating

We analyze 78 public reviews for PCH Automotive using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 75/100
Transparency 70/100
Pro Tip

They are a family-owned shop, so they often provide a more personal touch than larger chains.

General Repair
Oil Changes
Pros & Cons

✓ What Works Well

  • Honest and fair pricing
  • Friendly and professional staff
  • Family-owned business

✗ Areas to Improve

  • Occasional misdiagnosis
  • Some reports of poor customer service
  • Wait times can be long
Frequently Asked Questions
  • Do they work on all car makes?
  • Are they cheaper than the dealership?
  • How long is the wait for an appointment?
User Feedback

My go-to shop for years

They treat you like family

Honest advice, no upselling