PCH Smiles Dentistry and Orthodontics
2740 Pacific Coast Hwy, Torrance, California, 90505
PCH Smiles Dentistry is generally well-regarded for its professional and caring team, with many patients praising Dr. Kim and the staff for their expertise and comfort-focused approach. However, there are recurring complaints about billing transparency, aggressive upselling, and poor communication from the front office, which can overshadow the quality of the dental work.
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Always verify your insurance coverage and get a written estimate before starting any treatment.
✓ What Works Well
- Professional and caring dental team
- Modern and clean facility
- Comfort-focused approach
✗ Areas to Improve
- Billing and insurance transparency issues
- Aggressive upselling of services
- Poor communication from front office
- Why am I being charged for services I didn't receive?
- Is this treatment actually necessary?
Great clinical results, but the billing is a nightmare.
The staff is friendly, but the front office needs better communication.
Be very careful with their treatment plans and costs.
- Category Health & Medical
- City Torrance
- State California
- Postcode 90505
- Country United States
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