Peña Eye Institute
Health & Medical · Ophthalmology

Peña Eye Institute

1400 E Ridge Rd, Suite 10, McAllen, Texas, 78503

Google Maps Updated: 13 May 2026
Authenticity Score: 88/100
About

Dr. Peña is highly regarded for his medical expertise. However, the office administration is a significant issue. Patients report long wait times, rude staff, and poor communication.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
20
Lowest

We analyze 74 (Most relevant, Newest, Highest rating, Lowest rating) reviews from every angle to find the real story so you know exactly what to expect. We use expertise and Artificial Intelligence to analyze these reviews and detect spam and real comments.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 20/100
Pro Tip

Be prepared to follow up multiple times for paperwork.

High patient volume
Inconsistent phone support
Pros & Cons

✓ What Works Well

  • Excellent doctor
  • Compassionate care
  • Informative visits

✗ Areas to Improve

  • Long wait times
  • Rude front desk
  • Poor communication
Frequently Asked Questions
  • Why is it so hard to get an appointment?
  • Why are the wait times so long?
User Feedback

Great doctor, terrible staff

Expect to wait hours

Staff needs better training

Location Details
Street: 1400 E Ridge Rd, Suite 10
City: McAllen
State: Texas
Postcode: 78503
Country: United States
Location
1400 E Ridge Rd STE 10, McAllen, TX 78503
Quick Info
Advertisement
📢
Your Ad Here
Reach thousands of
readers daily.