5667 Peachtree Dunwoody Rd, Suite 260, Atlanta, Georgia, 30342
The practice receives mixed reviews, with a clear divide between clinical care and administrative performance. Patients frequently praise Dr. Khan and Dr. Basani for their thoroughness and bedside manner. However, significant complaints exist regarding the front office staff, specifically regarding unreturned calls, disorganized scheduling, and poor communication. While the medical expertise is highly valued, the operational side often leaves patients feeling frustrated.
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Patients report better experiences when communicating directly with the clinical team rather than the front desk.
✓ What Works Well
✗ Areas to Improve
Dr. Khan is a gem, but the office staff needs a major upgrade.
Great medical care, but the administrative side is a headache.
The doctors are thorough, but getting an appointment is a struggle.