Pearl Street Medical
1835 Pearl St, Eugene, Oregon, 97401
Pearl Street Medical is generally well-regarded for its professional and friendly staff, with many patients feeling heard and respected. However, there are significant complaints regarding rigid policies, such as being dropped as a patient for minor lateness, and occasional dismissive behavior from specific providers. The phone system and administrative responsiveness are also frequent points of frustration.
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Be very punctual, as their late policy is strictly enforced, and consider using their online portal for communication to avoid phone wait times.
✓ What Works Well
- Professional and friendly staff
- Thorough and attentive providers
- Easy online scheduling
✗ Areas to Improve
- Rigid and unforgiving policies
- Difficult phone system
- Occasional dismissive provider behavior
- Are they accepting new patients?
- How strict are their late policies?
- Is it easy to get an appointment?
Great care, but don't be late.
Staff is professional, but the phone system is a pain.
Felt judged and dismissed by one provider.
- Category Health & Medical
- City Eugene
- State Oregon
- Postcode 97401
- Country United States
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