Health & Medical · General Dentistry

Pearla Dental

490 Lincoln St, Worcester, Massachusetts, 01605

Google Maps Updated: 14 May 2026
Authenticity Score: 65/100
About

This office has a very mixed reputation. While some patients have been going for years and love the staff, many recent reviews highlight significant issues with communication, billing, and the quality of dental work. There are frequent complaints about the office not answering phones and being difficult to work with regarding insurance.

Our Review Process
20
Most Relevant
17
Newest
20
Highest
18
Lowest

We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 55/100
Admin Efficiency 40/100
Pro Tip

Always get a written estimate and confirm insurance coverage before any major work is performed.

High volume
Mixed reviews
Pros & Cons

✓ What Works Well

  • Some very friendly staff
  • Convenient location
  • Good for families

✗ Areas to Improve

  • Poor communication and phone responsiveness
  • Billing and insurance issues
  • Inconsistent quality of work
Frequently Asked Questions
  • Why can't I get anyone on the phone?
  • How do I resolve a billing dispute?
User Feedback

Front desk can be very difficult

Quality of work is hit-or-miss

Some patients feel like they are being scammed

Location Details
Street: 490 Lincoln St
Neighborhood: Lincoln
City: Worcester
State: Massachusetts
Postcode: 01605
Country: United States
Location
490 Lincoln St, Worcester, MA 01605
Quick Info
Advertisement
📢
Your Ad Here
Reach thousands of
readers daily.