11508 Pearland Pkwy, Suite 600, Houston, Texas, 77089
Patients generally find the staff professional and the environment pleasant. Many appreciate the long-term relationships they've built. However, there are notable complaints about billing transparency, aggressive upselling, and some instances of rude or dismissive behavior from staff, leading to a mixed overall reputation.
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Always clarify if a visit is a 'new patient exam' or a 'cleaning' to avoid being charged for both separately.
✓ What Works Well
✗ Areas to Improve
Great for those who stay long-term
Billing can be a headache
Some patients feel pressured