Pearle Vision
2300 Bernadette Dr, Columbia, Missouri, 65203
This location is often confused with the previous one, and reviews reflect similar sentiments: a mix of appreciation for the convenience and the doctors, and frustration with the telehealth model, long wait times, and customer service issues. The overall sentiment is that the service quality has declined in recent years.
We analyze 60 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Be prepared for a virtual exam experience and clarify all costs before proceeding with any services.
✓ What Works Well
- Convenient mall location
- Some friendly and helpful staff
- Easy online booking
✗ Areas to Improve
- Telehealth-only exams
- Long wait times
- Inconsistent customer service
- Is the exam in-person?
- Why is the wait so long?
- Are the glasses prices fair?
Service quality is hit-or-miss
Administrative processes are a pain
Corporate feel is a common complaint
- Category Health & Medical
- City Columbia
- State Missouri
- Postcode 65203
- Country United States
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