Health & Medical · Optometry
Pearle Vision
22757 Woodward Ave, Ste 100, Ferndale, Michigan, 48220
Google Maps
Updated: 19 May 2026
Authenticity Score: 55/100
About
This location has a very mixed reputation. While some patients love the doctors and the thorough exams, there are numerous complaints about poor customer service, difficulty reaching the store by phone, and issues with glasses orders. It seems like a franchise location that struggles with consistency and communication.
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Newest
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Highest rating
20
Lowest rating
We analyze 76 public reviews for Pearle Vision using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Medical Expertise
70/100
Admin Efficiency
25/100
Pro Tip
If you have trouble reaching them, try the online portal or visit in person during the week.
High clinical quality
Low administrative reliability
Pros & Cons
✓ What Works Well
- Thorough eye exams
- Friendly doctors
- Good frame selection
✗ Areas to Improve
- Impossible to reach by phone
- Poor customer service
- Issues with glasses orders
Frequently Asked Questions
- Why can't I reach anyone by phone?
- Why are my glasses late?
- Do you accept my insurance?
User Feedback
Great doctor, bad front desk.
Avoid if you need reliable communication.
Frames are overpriced.
Quick Info
- Category Health & Medical
- Neighborhood Ferndale
- City Ferndale
- State Michigan
- Postcode 48220
- Country United States
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