Pearson Honda Service
14001 Hull Street Rd N, Midlothian, Virginia, 23112
This dealership is highly polarizing. Some customers have had excellent experiences with specific staff members who went above and beyond. However, there are numerous reports of poor service, long wait times, and questionable repair quality. It seems like a shop where the experience depends heavily on which advisor or technician you get.
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✓ What Works Well
- Helpful individual staff members
- Good for emergency repairs
- Professional sales team
✗ Areas to Improve
- Poor service quality
- Long wait times
- Inconsistent communication
- Do you have this part in stock?
- Why is my car still having issues?
- Can I get a refund for poor service?
Some staff are great, others seem lost.
Don't expect a quick turnaround here.
Good for sales, but be careful with service.
- Category Automobile
- Neighborhood Midlothian
- City Midlothian
- State Virginia
- Postcode 23112
- Country United States
