Pediatric & Adolescent Care of Silver Spring
12501 Prosperity Dr, Suite 100, Silver Spring, Maryland, 20904
This practice is highly valued for its knowledgeable and caring pediatricians. Parents trust the medical advice and appreciate the responsiveness of the doctors. However, there is a consistent pattern of complaints regarding the rudeness and unprofessionalism of the administrative staff, which many parents find unacceptable.
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The doctors are excellent, so try to communicate directly through the portal if possible to avoid phone staff.
✓ What Works Well
- Knowledgeable and caring doctors
- Responsive to emergencies
- Good with children
✗ Areas to Improve
- Rude administrative staff
- Unprofessional phone interactions
- Are you accepting new patients?
- How do I reach a nurse?
Doctors are great, staff is not
Very professional care
Staff needs better training
- Category Health & Medical
- City Silver Spring
- State Maryland
- Postcode 20904
- Country United States
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