13821 Village Mill Dr, Midlothian, Virginia, 23114
This practice is highly regarded for its dedicated and knowledgeable providers, especially Dr. Mason and Katie Bailey. Many families have been with them for years and trust their care. However, there are recurring complaints about the front desk staff, rigid policies, and billing issues that have caused frustration for some parents.
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If you have concerns about billing, ask to speak with the office manager directly rather than the front desk staff.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the front office needs help.
They really care about my children.
Professional and thorough care.