Pediatric and Adolescent Practitioners - Central Ohio Primary Care
1085 Beecher Crossing N, Columbus, Ohio, 43230
Patients appreciate the high quality of medical care provided by the doctors at this practice, often highlighting their patience and thoroughness. The clinical staff, particularly the doctors, are frequently described as kind and attentive. Conversely, the office management and front desk staff are a frequent source of complaints, with long hold times and rude interactions being common themes. Many families feel the quality of service has declined since the COPC acquisition.
We analyze 72 public reviews for Pediatric and Adolescent Practitioners - Central Ohio Primary Care using our data models and filter out spam to highlight only authentic feedback.
Use the MyChart app for communication instead of calling, as phone lines are notoriously busy.
✓ What Works Well
- Highly skilled and patient doctors
- Thorough medical examinations
- Good after-hours support
✗ Areas to Improve
- Excessive phone wait times
- Unprofessional front desk staff
- Scheduling difficulties
- Why is it impossible to reach someone by phone?
- Are you accepting new patients?
- Why are appointments rarely on time?
Doctors are great, but the office staff is a total headache.
Love Dr. Ben, but the phone system is broken.
Quality of care has dropped since the acquisition.
- Category Health & Medical
- Neighborhood Gahanna
- City Columbus
- State Ohio
- Postcode 43230
- Country United States
