Pediatric Associates - Camillus
270 Township Blvd, Camillus, New York, 13031
This practice is highly polarized. Many parents love the doctors and find the care excellent, especially for sick visits and weekend availability. However, there are frequent complaints about rude front desk staff, billing disputes, and a perceived lack of empathy or listening from certain providers. While the clinical care is often praised, the administrative and customer service aspects are a major source of dissatisfaction for many families.
Try to build a relationship with a specific provider, as the experience can vary significantly between doctors.
✓ What Works Well
- Excellent and caring pediatricians
- Weekend and same-day availability
- Clean and well-equipped office
✗ Areas to Improve
- Rude and unprofessional front desk staff
- Billing and insurance disputes
- Inconsistent provider empathy
- Are you accepting new patients?
- How do I resolve a billing error?
The doctors are great, but the office is a mess.
I love the care, but the staff is rude.
Hard to get an appointment when my child is sick.
- Category Health & Medical
- City Camillus
- State New York
- Postcode 13031
- Country United States
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