21 Hughes Rd, Madison, Alabama, 35758
Pediatric Associates of Madison has a highly polarized reputation. While the physicians and nurses are consistently praised for their excellent care and bedside manner, the front office staff is frequently described as rude, unprofessional, and dismissive. Many parents have expressed frustration with billing and scheduling.
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The clinical care is top-notch, but be prepared for potential friction with the front office staff.
✓ What Works Well
✗ Areas to Improve
Doctors are great, staff is awful.
Front desk needs training.
Billing is a nightmare.