Pediatric Associates of Springfield
5502 Backlick Rd, Springfield, Virginia, 22151
This practice has a long-standing reputation, with many families attending for generations. While many parents love the doctors and nurses, there is a significant amount of negative feedback regarding the administrative staff, billing practices, and perceived lack of empathy. It is a polarizing practice where the medical care is often overshadowed by administrative frustrations.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always clarify billing policies and insurance acceptance before your visit to avoid unexpected charges.
✓ What Works Well
- Knowledgeable and kind doctors
- Great nursing staff
- Family-oriented environment
✗ Areas to Improve
- Predatory billing and cancellation fees
- Rude and unhelpful front desk staff
- Lack of empathy in administrative interactions
- Do you accept my insurance?
- How do you handle missed appointment fees?
- Are you accepting new patients?
The doctors are great, but the billing is a nightmare.
I've been coming here for years, but the service has declined.
They really care about the kids, but the front office is difficult.
- Category Health & Medical
- City Springfield
- State Virginia
- Postcode 22151
- Country United States
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