3750 Curtis Blvd, Cocoa, Florida, 32927
This office has a long history in the community, but recent corporate changes have left many long-time patients frustrated. While the doctors are still highly regarded for their care, the administrative side—specifically the phone system and record-keeping—is a major source of complaints. It is a good place for medical care, but be prepared for administrative hurdles.
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If you need records, request them well in advance and follow up in person if possible to avoid the outsourced phone system.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but corporate ruined the experience.
Hard to get an appointment or talk to anyone.
We love Dr. Vargas, but the office staff is frustrating.