Pediatric Associates
2401 Blueridge Ave, Suite 210, Silver Spring, Maryland, 20902
The clinical care provided by the doctors is generally well-regarded, with many parents praising their knowledge and responsiveness. However, the practice faces significant criticism regarding its administrative staff, specifically the front desk. Many reviewers report rude interactions, rigid policies regarding late arrivals, and difficulty scheduling appointments, which has led some long-term patients to leave the practice.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
The morning walk-in hours for sick visits are a huge bang for the buck if you can get through the front desk gatekeepers.
✓ What Works Well
- Knowledgeable and caring doctors
- Convenient sick walk-in hours
- Separate waiting areas for sick/well visits
✗ Areas to Improve
- Rude and dismissive front desk staff
- Strict and inflexible late policies
- Difficulty reaching a live person by phone
- Do they accept walk-ins for sick children?
- How strict is the late arrival policy?
Great doctors, but the front desk is a nightmare.
They need to be more flexible with sick kids.
The medical care is solid, but the service is cold.
- Category Health & Medical
- City Silver Spring
- State Maryland
- Postcode 20902
- Country United States
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