261 Old York Rd, #620, Jenkintown, Pennsylvania, 19046
Pediatric Care Group in Jenkintown is highly polarized. Many parents love the doctors and nurses, praising their kindness, expertise, and ability to make children feel comfortable. However, there is a significant volume of complaints regarding rude front-desk staff, long wait times, and poor administrative communication. It seems to be a practice where the clinical care is excellent, but the front-office experience is a major pain point.
If you have a positive relationship with a specific doctor, try to stick with them for continuity of care.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the staff is a nightmare.
Love the care, but the wait is too long.
Inconsistent administrative service.