Pediatric Consultants of Troy
633 E South Blvd, Ste 2400, Rochester Hills, Michigan, 48307
Parents generally love the doctors and nurse practitioners, often calling them amazing and thorough. However, the front desk and nursing staff frequently draw complaints for being rude, cold, or unhelpful. Scheduling errors and long wait times are common pain points. Despite the staff issues, many families stay for the high-quality medical care provided by the clinicians.
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✓ What Works Well
- Excellent doctors and NPs
- Thorough medical care
- Compassionate clinical staff
✗ Areas to Improve
- Rude front desk staff
- Long wait times
- Poor communication
- Why is it so hard to get an appointment?
- Are the nurses always this cold?
Doctors are spot on with care
Front desk needs customer service training
Wait times are a drag
- Category Health & Medical
- City Rochester Hills
- State Michigan
- Postcode 48307
- Country United States
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