5538 N Burdick St, Fayetteville, New York, 13066
This practice is highly polarized. Many parents love the kid-friendly environment, the fun themes, and the gentle care provided by the dentists. However, there is a significant number of complaints regarding overbooking, long wait times, billing issues, and a perceived lack of communication or empathy in certain situations. It seems to be a great place for some, but a source of frustration for others.
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If you have a child with special needs, be very clear about your expectations regarding parental presence in the room before booking.
✓ What Works Well
✗ Areas to Improve
Great for kids, but the scheduling is a nightmare.
They care about the kids, but the admin side is lacking.
Get a second opinion before agreeing to major work.