159 Jefferson Heights, Suite A202, Catskill, New York, 12414
Parents are split on this practice. Many love the friendly, patient staff who make kids feel comfortable with treasure boxes and gentle care. However, others report significant frustration with overbooking, long wait times, and rigid, sometimes rude, administrative policies. While the clinical care is often praised, the front-office communication and scheduling issues are a major pain point.
The clinical team is highly skilled, but try to book the first appointment of the day to avoid the inevitable afternoon backlog.
✓ What Works Well
✗ Areas to Improve
Clinical staff is spot on with kids.
Front desk needs better organization.
Great care, but prepare to wait.