Pediatric Dentistry & Orthodontics
1 Lake St, Suite 203, New Britain, Connecticut, 06052
This practice is a hit with parents who appreciate the kid-friendly environment and the staff's patience with young children. Many reviews mention the prize box as a major win for the little ones. However, there is a recurring theme of frustration regarding the office manager and billing disputes. It seems like a great spot for clinical care, but administrative hurdles can be a headache.
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The clinical staff is highly skilled with special needs patients, but keep a close eye on your billing statements.
✓ What Works Well
- Excellent with children
- Fun prize box
- Clean environment
✗ Areas to Improve
- Billing and insurance issues
- Unprofessional office management
- Scheduling inflexibility
- Do they accept Medicaid?
- How do they handle special needs children?
My kids actually look forward to the dentist.
The staff is great, but the billing department is a mess.
They are very patient with my autistic son.
- Category Health & Medical
- City New Britain
- State Connecticut
- Postcode 06052
- Country United States
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