3300 Old Milton Pkwy, Suite 275, Alpharetta, Georgia, 30005
This practice is highly regarded for its pediatric ENT specialists, with many parents praising the doctors for their skill and care. However, the office management is a major pain point, with frequent complaints about rude staff, long wait times, and poor communication. It is a practice where the clinical care is excellent, but the administrative experience can be very frustrating.
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If you have a serious concern, try to speak directly with a nurse or doctor rather than the front desk.
✓ What Works Well
✗ Areas to Improve
The doctors are amazing, but the office staff is a nightmare.
Great clinical care, but the admin side needs a total overhaul.
I love the doctors, but I can't deal with the rude staff.