Pediatric Endocrine & Diabetes Clinic, PC: Mahmoud B Kabbani MD
7010 E Chauncey Ln, #210, Phoenix, Arizona, 85054
Dr. Kabbani is highly regarded for his medical expertise and dedication to his patients, with many families praising his responsiveness and thorough care. However, the practice is severely hampered by poor administrative support, particularly regarding phone communication and returning calls. While the clinical care is excellent, the frustration with the office staff is a recurring theme that impacts the overall patient experience.
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Use email for communication with the doctor, as the phone system is notoriously unreliable.
✓ What Works Well
- Knowledgeable and dedicated doctor
- Responsive to emails
- Thorough care plans
✗ Areas to Improve
- Extremely difficult to reach by phone
- Poor administrative communication
- Rude front-office staff
- How can I reach the office for urgent matters?
- Is the doctor good with children?
- How long does it take to get lab results?
Dr. Kabbani is the best, but the office staff is a nightmare.
He answers emails quickly, but the phones are never answered.
Great doctor, but the administrative side needs serious help.
- Category Health & Medical
- City Phoenix
- State Arizona
- Postcode 85054
- Country United States
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