Health & Medical · Pediatrics

Pediatric Health Care Alliance- (PHCA) Crossroads (St. Petersburg)

6671 13th Ave N, St. Petersburg, Florida, 33710

Google Maps Updated: 13 May 2026
Authenticity Score: 88/100
About

This pediatric practice is highly regarded for its compassionate and knowledgeable doctors, especially Dr. Hearn and Dr. Richardson. Families feel well-cared for and appreciate the personal touch. However, there are consistent complaints about a specific receptionist who is described as rude and unprofessional. Despite this, the clinical care is so strong that most families remain loyal to the practice.

Our Review Process
20
Most Relevant
17
Newest
20
Highest
18
Lowest

We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 95/100
Admin Efficiency 55/100
Pro Tip

The clinical care is top-notch; don't let a bad front desk experience deter you.

High clinical satisfaction
Inconsistent admin experience
Pros & Cons

✓ What Works Well

  • Compassionate and knowledgeable doctors
  • Personalized care
  • Clean and well-maintained office

✗ Areas to Improve

  • Rude and unprofessional receptionist
  • Occasional long wait times
  • Communication issues with front desk
Frequently Asked Questions
  • Is the office kid-friendly?
  • How is the communication with the front desk?
User Feedback

Best pediatric practice in the area

Doctors are amazing, but the front desk needs help

They treat you like family

Location Details
Street: 6671 13th Ave N
Neighborhood: St. Petersburg
State: Florida
Postcode: 33710
Country: United States
Location
6671 13th Ave N, St. Petersburg, FL 33710
Quick Info
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