Pediatric Health Care Alliance- (PHCA) Lutz
1854 Oak Grove Blvd, Land O' Lakes, Florida, 33559
Pediatric Healthcare Alliance (PHCA) in Lutz is a well-established practice with many long-term, satisfied families. The doctors, particularly Dr. Wilde and Dr. Baker, are highly regarded for their clinical expertise and compassionate care. However, there are recurring complaints about administrative issues, including rude front-desk staff, billing errors, and difficulty with referrals. It is a practice where the clinical care is generally excellent, but the administrative side can be frustrating.
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If you have a referral issue, try to speak with the referral coordinator directly rather than the general front desk.
✓ What Works Well
- Highly skilled and compassionate doctors
- Family-first approach
- Comprehensive pediatric care
✗ Areas to Improve
- Rude and unhelpful administrative staff
- Billing and referral errors
- Long wait times
- Why is the front desk so rude?
- Are the billing practices transparent?
Great doctors, terrible admin.
They treat you like family.
Billing is a nightmare.
- Category Health & Medical
- City Land O' Lakes
- State Florida
- Postcode 33559
- Country United States
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