Pediatric Healthcare Associates
4 Corporate Dr, Suite 290, Shelton, Connecticut, 06484
Parents generally love the pediatricians, often citing their kindness and expertise as the main reason they stay. However, the administrative and billing departments are frequent sources of frustration, with many reporting long hold times and poor communication. It is a practice where the doctors are stars, but the office management struggles.
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If you have billing questions, try to speak with the office manager directly rather than the general call center.
✓ What Works Well
- Excellent, caring pediatricians
- Convenient weekend hours
- Child-friendly atmosphere
✗ Areas to Improve
- Difficult billing department
- Long phone hold times
- Inconsistent administrative support
- Why is it so hard to get a sick visit?
- How do I resolve a billing error?
Doctors are worth the wait
Billing is a nightmare
Great for first-time parents
- Category Health & Medical
- City Shelton
- State Connecticut
- Postcode 06484
- Country United States
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